Terms and Conditions of Sale (UK & EU)
Thank you for your interest in iLENSIFY products. All quotations and orders are subject to the following Terms and Conditions of Sale.
1. Acceptance of Orders
These Terms and Conditions of Sale (“Terms”) apply to the sale of optical products, eyewear, accessories, equipment, and ancillary services (collectively the “Products”) by iLENSIFY Ltd, a company registered in England and Wales (Company No. 15831358) (“iLENSIFY”), to any purchaser of the Products (“Buyer”). All purchase orders (“Orders”) are subject to acceptance by iLENSIFY at its sole discretion. Any conflicting, additional or inconsistent terms provided by the Buyer are not binding unless expressly agreed in writing by iLENSIFY.
2. Product Identification
All Orders and quotations must include valid part or product codes as provided by iLENSIFY.
3. Quotation Validity
Quotations are valid for thirty (30) days from the date of issue unless otherwise stated.
4. Credit Approval
Initial orders are subject to payment prior to dispatch unless credit terms are agreed in writing. Buyers requesting credit must submit appropriate references. Credit approval remains at iLENSIFY’s sole discretion.
5. Payments
All payments must be made in GBP unless otherwise agreed. Overdue balances are subject to interest at 1.5% per month or the maximum allowed by law. Buyer agrees to reimburse iLENSIFY for costs incurred in collecting late payments, including legal fees.
6. Taxes
All prices are exclusive of VAT and any applicable duties or levies. Buyer is responsible for any applicable taxes unless a valid exemption certificate is provided.
7. Shipping & Risk of Loss
Unless otherwise agreed, all shipments are made FCA (Free Carrier – Incoterms 2020) iLENSIFY’s designated facility. Risk of loss transfers to Buyer upon collection by carrier.
8. Delivery
Lead times are estimates and begin from the date of written order acceptance. iLENSIFY is not liable for delays outside its control. Partial shipments may be made at iLENSIFY’s discretion.
9. Force Majeure
iLENSIFY is not liable for failure or delay caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, supply chain disruption, or regulatory restrictions.
10. Limited Warranty
iLENSIFY warrants its own-manufactured lenses, frames, and sunglasses to be free from material and workmanship defects for one (1) year from delivery under normal use. Optical equipment and accessories carry a six (6)-month warranty unless otherwise specified. Warranties exclude: normal wear and tear, misuse or improper installation, modifications or unauthorized repairs, and use with unapproved accessories. Defective items must be returned with a valid Return Merchandise Authorization (RMA) within 60 days. Remedies are limited to repair, replacement, or refund at iLENSIFY’s discretion.
11. Disclaimer
EXCEPT AS EXPRESSLY SET OUT ABOVE, iLENSIFY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. iLENSIFY IS NOT LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
12. Cancellation & Returns
Orders may not be cancelled or modified without iLENSIFY’s written consent. Authorized returns may be subject to restocking and handling fees. Custom or special-order items are non-returnable unless defective.
13. Intellectual Property
All intellectual property rights relating to iLENSIFY products, designs, and branding remain the sole property of iLENSIFY or its licensors.
14. Compliance with Law
Buyer agrees to comply with all applicable UK and EU laws, including product safety, export control, anti-corruption, and data protection laws. Exports are subject to UK Export Control regulations and may require licensing.
15. Reseller Restrictions
Buyer may not redistribute or resell iLENSIFY products to unauthorized third parties without prior written authorization.
16. Jurisdiction & Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes shall be exclusively subject to the courts of England and Wales. The Parties waive the right to trial by jury where permitted.
17. Indemnity
Buyer agrees to indemnify and hold harmless iLENSIFY and its affiliates from all claims or liabilities arising from: improper use or resale of Products, Buyer’s breach of these Terms, and third-party claims related to Buyer’s conduct.
18. Limitation of Liability
iLENSIFY’s total liability shall not exceed the purchase price of the products giving rise to the claim. iLENSIFY shall not be liable for any indirect, incidental, or consequential damages.
19. Assignment & Third Parties
Buyer may not assign its rights without iLENSIFY’s written consent. No third party has rights under these Terms, in accordance with the Contracts (Rights of Third Parties) Act 1999.
20. Entire Agreement
These Terms represent the entire agreement and supersede all prior discussions or writings. Amendments must be in writing and signed by both Parties. Waiver of any term shall not constitute waiver of any other.
21. Severability
If any provision of these Terms is found to be unenforceable, the remaining terms shall remain in effect.
For additional information or queries, please contact us at contact@ilensify.co.uk or visit https://ilensify.co.uk/contact